We know that what we do is a risky business. Now, three men providing services to the Facility & Property Management industry in Canada face charges of criminal negligence causing death because of a tragic workplace accident. The maximum penalty is life in prison. It’s lucky that the property manager who hired them wasn’t charged…
I’ve been on many building tours held through FM associations and while they are popular events for Facility Managers, often out-drawing the learning seminars, I think we often miss the most important thing about Facility tours and visits. Usually, the focus is on the architect’s vision, construction, materials, flexible furniture layouts, energy efficient elements and…
While in Abu Dhabi to deliver my Strategic Facility Management training workshop, which is closely related to the focus of my new FM book, “Managing Facilities & Real Estate”, I had a chance to meet Ali Al Suwaidi, one of the MEFMA board members. Ali had been the Senior Director Operations at the worlds tallest…
I’ve been doing quite a few operational reviews and benchmarking exercises for facility clients recently. Something that keeps coming up is the optimal design of the facility management department’s organization structure. Through my career I’ve worked in functional, integrated and even matrix organizations. My facility clients are also a mix. In each approach, I saw…
My Facility Management book is now available. It’s written for both new and experienced facility professionals, regardless of level, function or the type of facility managed, who want to leverage existing skills and advance their career with leading business practices, strategy, management and leadership in FM. $39.95 US Soft Cover 7″x10″ 532 pages ISBN 978-0-9813374-1-8…
Since I’m revising my presentation on communications for facility managers so I can deliver it at the ISSA conference in November, I was able to add this example of what not to do that I found recently in a washroom at a major facility. While at least the handwriting is very neat and they got…
I’m not a big fan of the ‘rule of thumb’ for anything except to point you in the right direction. It’s more important to understand the underlying reasons for the rule so when you break it, you do it right. One of those rules of thumbs is recapitalization or capital renewal. The figure of 1-2%…
It can happen – a power failure that blacks out your building or your offices. What would you do? First Canadian Place, shown here, went black for an entire day from about 7:30am to 4:30pm on October 14th, 2010. It’s a 44 story, 2.7 million sq.ft. building in the heart of Toronto’s financial district.
I’ve been doing quite a bit of work recently on benchmarking and operational reviews for Facility Management departments and whenever I start to dig deep into the information to do the analysis, I realize how easy it is to be fooled by the big picture. My best example of being fooled by the big picture…
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