Michel is Principal of FM Insight Consulting Ltd. In addition to consulting, he writes, presents and teaches FM.

Do you use the Carrot & Stick approach to managing Outsourced or Subcontracted suppliers? Think Again.

There’s a lot of evidence that the typical Key Performance Indicator (KPI) methods of trying to ensure you get performance from an outsourced or subcontracted service provider don’t work the way you think. In this Video (see below), Daniel Pink, author of “Drive : The Surprising Truth About What Motivates Us” presents research that tells…

Finding Facilities Management Information Online for Asset Management and FM Systems like CMMS, CAFM and IWMS

The best way for Facility Managers to get ahead is to keep on top of the latest issues, solutions, technologies and processes. The internet has made it much easier to access information, with the availability of content from magazines, online portals and blogs. But finding good resources isn’t always easy, since the internet can be…

FM Leaders Take Care Of Their Own Facility Management Department With Efficient, Effective Space

Facility Managers often give themselves and their departments the worst space in their facility. It’s sort of like the shoe maker’s children not having shoes. We give good, productive space to other departments, including other support groups like HR, IT, finance and others. Yet we often neglect the needs of our own staff. In one…

Managing To Advance Your Career In Fm – Michel Theriault Interviewed by the Editor of CFM&D Magazine

In the December 2010 issue of Canadian Facility Management & Design magazine, the magazine’s editor Pamela Young interviewed me about Facility Management and about my new book “Managing Facilities & Real Estate” Here’s how she began the article: “Managing Facilities & Real Estate, by FM consultant and Strategic Advisor principal Michel Theriault, is hot off…