I’m always amazed how many facility managers don’t use Facility satisfaction surveys as an important information tool to make decisions, find areas for improvement, and even provide them with information and data that they can use with their senior management to support initiatives. I think there are two main reasons for this problem, and Facility…
Steelcase Juggler Videos Here are the original Juggler videos from the 1990’s, produced by Steelcase. While dated, they provide a very pointed view of the Facility Manager – and unfortunately, not much has really changed since.
In my Webinar on Information Based Decisions (see the link below), I spoke about getting and using information for your benefit. While you need an FM system and should work towards getting approval and implementing one, if you already have one, the question is whether you use it for information, not just process management. Whether…
Our first survey from our Facility Management survey and polls site FMinsight.com was closed late last year and we now have summary results in a highly graphic format. Only participants in the survey recieve the more detailed results, so be sure to contribute to our open surveys on FMinsight.com For our first main survey, inspired…
Recently I had the pleasure of delivering my first webinar for Facility Managers. The webinar was hosted by Planon Software and dealt with using information for decision making. If you missed it, you can watch and listen to it on-demand for free here. In addition to my segment, Planon’s Director of Product Strategy, Erik Jaspers,…
While Facility Managers aren’t always responsible for deciding what amenities to provide for the workplace, that’s often the domain of the Human Resources group, those of us in Facilities & Corporate Real Estate certainly end up managing many of them. Regardless of your FM or CRE responsibilities, you can certainly provide input and make suggestions…
I saw an Interesting comment about my FM Pie diagram recently. Someone from the United Kingdom made a comment that it didn’t really apply in the UK. Given that the FM Pie included the full range of responsibilities involved in managing a building of any kind, imagine my surprise that things might be so different…
I’m getting more and more frustrated with the acronyms in use in our industry to deal with Facility Management computerized systems. Yes, I you read that right. I used a non-acronym to describe the other acronyms, and you know what, you probably knew exactly what I meant. How about simply using a general yet descriptive…
This graphic does a great job of simplifying the total cost of corporate office space (plus a few other costs) in a way that a written explanation simply can’t – with visualization. If you’ve never heard of an Infographic, this is one of them. It’s a very tall image so we’ve split it and provided…