It isn’t your mother’s CMMS. These days, CMMS isn’t simply a computerized maintenance management system meant to replace a paper based planning and work order system. Modern systems include both preventive and corrective / demand based maintenance and requests received from occupants on a variety of maintenance and service issues. They are flexible, adaptable, easy…
There is a simple mistake many Facility Managers (or their procurement departments) make when writing the Request For Proposal (RFP) questions for FM services. I’ve seen it time and time again, having written my share of proposal responses both for past employers and for some consulting clients, assessed procurement practices, procured FM services and helped FM clients…
I continue to talk to senior FM managers who have computerized maintenance management systems such as CAFM or CMMS installed – often installed before they arrived on the job – and they know they aren’t being used the way they are supposed to be used, if at all. Their organizations are sold on the systems…
In the Facility and Property Management profession, I see an important ingredient missing from many organizations – good information. That’s information you can use to make decisions and improvements both with internally delivered services and with your suppliers. An excellent example of the value of information, even if not directly related, is Wal-Mart. Their retail…
FM is a complex, issues based role. I’ve learned along the way that nobody in the industry knows it all, and the best way to be successful is to leverage the knowledge and great ideas of others, including your staff, colleagues and suppliers. Recently, I delivered a 3 day workshop on Strategic Facilities Management in…
Some time ago, I encountered a great case study about a proxy for office productivity. A colleague had an interesting example that points to the link between the office layout, furniture, finishes and productivity. No he doesn’t have a magic formula to measuring productivity – this example uses ‘employee satisfaction’ as a proxy.
(First, my apologies to the Property Managers out there – your function and role is much clearer and has a much more obvious and measurable impact to your company) The demands of the job are intense, the stakes high and the credit often elusive, but we all know how important the job is and I…
Effective Facility Management is all about communications. Whether you are managing office space, maintaining building systems, developing strategic asset plans or all of the above, good communication skills are essential.
Day Time Cleaning is gaining ground for several very good reasons, not the least of which is energy savings, which is helping organizations meet their energy objectives for envrironmental stewardship and sustainability. There are other good reasons to implement day time janitorial service, but there are some important considerations and it takes support at the hightest…
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