Some people simply use benchmarking results to justify the status quo. Since raw benchmarking results can be deceptive, this is easy to accomplish. Unfortunately, this is not what Benchmarking is meant to do. Really, Benchmarking is the just the first step in an important process to improve what you do.
The answer is yes and no. First, it’s important to understand where Six Sigma came from. The term itself refers to having less than 3.4 defects per million. It’s pretty well impossible for any FM organization to have that kind of volume for anything. The concept was designed for manufacturing where if you are turning…
On a forum recently, a Facility Manager was looking for ways to save costs at his facility due to the current economic pressures. He identified a few things he was doing, mostly the common low hanging fruit items, and asked for ideas. Having been in that situation as an FM and responded to it as…
The search term “penalize your supplier” in a Google search recently led someone to my web site, www.StrategicAdvisor.ca They landed on our performance measurement article, which certainly has those words in the content, but then they quickly went somewhere else – probably because we don’t talk about penalizing suppliers – we focus on managing supplier…
Some recent discussions with senior facility managers at an IFMA networking event really hit home. In my latest article, which appears in the September issue of Canadian Facility Management and Design, I talk about implementing leading practices used by the largest and most successful professional FM companies.
My recent magazine article on getting the right service level from your outsourced (or subcontracted) service provider has been published and already I’ve received positive feedback. This article came from a startling statistic from a recent IFMA research report that said getting the right service was an issue with 78% of the facility executives surveyed.
These Top 10 issues come from an association that focuses on educational facilities, but as you can see, they can apply to anyone managing properties.They confirm that managing physical space is essentially the same regardless of whether you are managing corporate facilities or commercial properties. The list was put forward by APPA, the North American…
Benchmarking can be hazardous to your health, so be sure to take all necessary precautions. Accurately comparing costs between buildings is not as easy as it seems, and using averages can sometimes result in wrong decisions. And don’t get hung up about oranges.
Courage seems to be the biggest hurdle to sustainability. That’s the conclusuion I got from an IFMA supper seminar on Sustainability by Bill Gregory, Director of Sustainable Initiatives from Milliken & Company. He presented a number of case studies. At first, they seemed impressive, with a number of initiatives and features that promoted sustainability, environmentally…
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.