Free resources you can download directly from this page using the links below.
You can also find free courses, webinar and seminar recordings under the Online Courses menu option.
These are 1 pagers in a comic format illustrating important things in the Facility Management world. Use them as a reference, put them up in your office, forward them to colleagues, your boss, the HR department, your family and friends. Maybe finally they will understand what you actually do for a living!
These are longer documents written as a white paper but really they are sort of like longer articles. They adress specific issues that are of interest to Facility Management.
Communicate to Influence – Communication tips that will help you be more influential. Includes steps to write better.
FM Systems – Selection and implementation processes to improve your chances of success.
Intelligent Benchmarking – how to perform focused benchmarking, along with a 10 step process.
Leading Practices from Outsourcing – Key practices FM outsourcing companies use to be successful.
Walk of the VIP – A simple form and process to help you look for thing to improve.
Mini FM Assessments – Test your organization with these 14 key practices.
Procuring FM Services – Techniques to improve procurement of FM services using RFP’s.
Mission Statements – An introduction on how to develop Mission, Vision and Value statements.
Wringing Out Performance – Several techniques for improving performance.