Free resources you can download directly from this page using the links below. Documents are typically 1 page quick-reference guides in Adobe Acrobat pdf format.
This is a range of resources, mostly 1 page quick references with techniques you can implement. Click on the link to download the files.
Communicate to Influence – Communication tips that will help you be more influential. Includes steps to write better.
FM Systems – Selection and implementation processes to improve your chances of success.
Intelligent Benchmarking – how to perform focused benchmarking, along with a 10 step process.
Leading Practices from Outsourcing – Key practices FM outsourcing companies use to be successful.
Walk of the VIP – A simple form and process to help you look for thing to improve.
Mini FM Assessments – Test your organization with these 14 key practices.
Procuring FM Services – Techniques to improve procurement of FM services using RFP’s.
Mission Statements – An introduction on how to develop Mission, Vision and Value statements.
Wringing Out Performance – Several techniques for improving performance.