Facility Managers often give themselves and their departments the worst space in their facility. It’s sort of like the shoe maker’s children not having shoes. We give good, productive space to other departments, including other support groups like HR, IT, finance and others. Yet we often neglect the needs of our own staff. In one…
We know that what we do is a risky business. Now, three men providing services to the Facility & Property Management industry in Canada face charges of criminal negligence causing death because of a tragic workplace accident. The maximum penalty is life in prison. It’s lucky that the property manager who hired them wasn’t charged…
My Facility Management book is now available. It’s written for both new and experienced facility professionals, regardless of level, function or the type of facility managed, who want to leverage existing skills and advance their career with leading business practices, strategy, management and leadership in FM. $39.95 US Soft Cover 7″x10″ 532 pages ISBN 978-0-9813374-1-8…
I’ve been doing quite a bit of work recently on benchmarking and operational reviews for Facility Management departments and whenever I start to dig deep into the information to do the analysis, I realize how easy it is to be fooled by the big picture. My best example of being fooled by the big picture…
Finally, my book is out to the editor for a work over. I expect it to be printed and available in November. If you haven’t already signed up for the newsletter at my main FM consulting website StrategicAdvisor you should – if you sign-up before the end of November, you get a chance to win…
Sparring Partners : Outsourcing May Not Equal Partnership Building Operating Management My latest article was the feature article and appeared on the May 2010 cover. I took a very hard look at what partnership is and isn’t as well as what needs to change in the industry.
Having been on the supplier and the client side in the past, I know that Key Performance Indicators (KPI’s) themselves don’t result in performance. While some people like the carrot and stick approach, you need a management approach that uses measurements (and other techniques, not just KPI’s) to get performance. Don’t just rely on a…
I recently conducted a benchmarking exercise using my Intelligent Benchmarking principles. The study clearly demonstrated why implementing change is how leaders in Facility Management beat their peers and deliver results for their organization.
FM is a complex, issues based role. I’ve learned along the way that nobody in the industry knows it all, and the best way to be successful is to leverage the knowledge and great ideas of others, including your staff, colleagues and suppliers. Recently, I delivered a 3 day workshop on Strategic Facilities Management in…
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