Michel is Principal of FM Insight Consulting Ltd. In addition to consulting, he writes, presents and teaches FM.

Manage Performance, Don’t Just Measure It at the IMEC Conference

Performance isn’t just about measuring results. You must implement management techniques that use performance measures proactively to drive behaviour and improve results. Start with measurement data and KPI’s, understand their impact on employee and subcontractor behaviour and implement a management approach that influences behaviour and drives results.

Finally: LEED EBOM has arrived in Canada

This fall, the Canada Green Building Council (CaGBC) released the Canadian version of the U.S. Green Building Council (USGBC) LEED EBOM (Existing Building : Operations & Maintenance) certification rating system. LEED stands for Leadership In Energy and Environmental Design system and is the most prominent rating system in Canada for green buildings. It’s a pretty…

Write Persuasive Proposals

Whether you are a facility manager, property manager or a supplier, writing RFP’s, writing responses to RFP’s and evaluating them is an important part of the supplier / client relationship. Suppliers can do their clients a favor by writing better proposals that are easier to evaluate, provide the info they need and let them differentiate…