I’ll be delivering a short seminar on Managing Performance at the upcoming International Maintenance Excellence Conference on September 9, 2009.
The title is “Do you want Better Results? Don’t Just Measure Performance, Manage It!”
Here’s the abstract:
Performance isn’t just about measuring results. You must implement management techniques that use performance measures proactively to drive behaviour and improve results. Start with measurement data and KPI’s, understand their impact on employee and subcontractor behaviour, and implement a management approach that influences behaviour and drives results.
For more information, go to the IMEC website: IMEC.ca
Feel free to email me about it