Michel is Principal of FM Insight Consulting Ltd. In addition to consulting, he writes, presents and teaches FM.
I recently had a chance to talk about space planning with David Spence from OfficeSpace at The Facilities Management Show in the UK where I was an invited speaker. His experience confirmed my own observations – I see that for many companies, space planning in Facility Management hasn’t progressed much beyond the manual process I…
Every time I visit a washroom, it’s interesting to see whether they have paper towels or hand dryers. This is because I’m interested in the benefits and drawbacks of each as well as whether I’ll end up with dry hands when I’m done. Personal preferences aside, there is a lot of debate about this issue…
Unlike some professions, Facility Management encompasses many different roles and skills. Not everyone in the facility or property management profession are responsible for all of these roles. Some are responsible for specific functions as specialists, others are responsible for everything while some oversee all these roles through other specialists. Regardless, it’s important to have a…
I had the privilege of speaking at The Facilities Show in May. My seminar is based on a cover article I wrote for Building Operations Management Magazine called ‘Sparring Partners’ (email me for a copy of the article) and focused on the 3 ways we fail to develop a strong partnership with our service providers…
Recently, I was invited to be on the panel at the opening session of IFMA’s Facility Fusion conference in Boston. The focus of the panel was the ‘Evolution of Facility Management’, a topic I am very passionate about. My recent business trips to the Middle East and Aftrica re-emphasized to me the need to develop…
I learned about the Middle East Facility Management Association (MEFMA) when I was in Abu Dhabi delivering a workshop on Strategic FM. (read what I said about FM in the Middle East) At the time, I heard that they were developing a “Foundations in FM” course for local facility practitioners. Recently, they decided to provide…
Yes, there is a link, and because of gridlock, the time is right for more alternate work arrangements at the office. Not to mention the high cost of real estate. There you go, two drivers (pun intended), one for the employee, one for the employer. 20 years ago, the Corporate Real Estate department I worked…
Magazines are a great way to learn and to keep up-to-date with what’s happening in the Facility industry. Even if you can’t read every article, you are likely to find something you can use, and if you pass your magazine around your office, everyone will benefit. Many have on-line content so you don’t necessarily need…
This is a quote I’ve had in my files almost since I started my career in Facility Management over 20 years ago. Almost everyone in the Facility Management profession can relate to this. If you want this to print and hang over your desk or share with your colleagues, the download link to the PDF…