Is the 2009 H1N1 pandemic scare good for us? Definitely. The bad thing is that people became sick or died because of the flu, yet there are a few good things that came from this recent scare. First, to put in in perspective, according to the Center for Disease Control, 36,000 people die in the…
In the Facility and Property Management profession, I see an important ingredient missing from many organizations – good information. That’s information you can use to make decisions and improvements both with internally delivered services and with your suppliers. An excellent example of the value of information, even if not directly related, is Wal-Mart. Their retail…
Effective Facility Management is all about communications. Whether you are managing office space, maintaining building systems, developing strategic asset plans or all of the above, good communication skills are essential.
Some people simply use benchmarking results to justify the status quo. Since raw benchmarking results can be deceptive, this is easy to accomplish. Unfortunately, this is not what Benchmarking is meant to do. Really, Benchmarking is the just the first step in an important process to improve what you do.
These Top 10 issues come from an association that focuses on educational facilities, but as you can see, they can apply to anyone managing properties.They confirm that managing physical space is essentially the same regardless of whether you are managing corporate facilities or commercial properties. The list was put forward by APPA, the North American…
There is a growing trend to implement effective performance measurement systems and frameworks (KPI’s and SLA’s) for subcontracted and outsourced functions, but very few organizations measure their internal services with the same tools.
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